Last Updated: June 1, 2026
These Terms of Service ("Terms") govern your access to and use of the ContractCoach AI platform ("Service"), operated by ContractCoach AI ("Company," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
ContractCoach AI is an artificial intelligence-powered training platform designed to help real estate agents practice conversations related to real estate contracts, lead conversion, listing appointments, and buyer representation agreements. The Service uses AI-simulated buyer personas and provides automated scoring and feedback.
You must be at least 18 years old and a licensed or license-seeking real estate professional (or authorized representative of a real estate brokerage) to use this Service. By creating an account, you represent that you meet these requirements.
To access the Service, you must create an account with accurate and complete information, including your name, email address, and office affiliation. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We may offer a free trial period (currently 14 days) for new users. During the trial, you will have full access to the Service. At the end of the trial period, your access will be suspended unless you subscribe to a paid plan. We reserve the right to modify, shorten, or discontinue the free trial at any time without notice.
Paid subscriptions are billed monthly or as otherwise agreed upon between you (or your brokerage) and the Company. Subscription fees are non-refundable except as required by applicable law. We reserve the right to change pricing with 30 days' written notice. Failure to pay may result in suspension or termination of your account.
You agree to use the Service only for its intended purpose of professional training and education. You agree NOT to:
The Service uses artificial intelligence to simulate buyer conversations, grade agent responses, and provide feedback. You acknowledge and agree that:
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
We collect and store conversation transcripts, session scores, and training progress data to provide and improve the Service. Brokerage administrators may have access to their agents' training data, scores, and progress reports.
The Service, including its design, features, AI models, training content, scoring algorithms, and all associated intellectual property, is owned by the Company and protected by copyright, trademark, and other intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your subscription term.
References to TREC forms and contract language are used for educational training purposes. TREC form content is publicly available from the Texas Real Estate Commission.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
YOU SPECIFICALLY ACKNOWLEDGE THAT THE COMPANY IS NOT LIABLE FOR ANY DAMAGES ARISING FROM: (A) RELIANCE ON AI-GENERATED SCORES, FEEDBACK, OR CONTRACT INTERPRETATIONS; (B) DECISIONS MADE IN ACTUAL REAL ESTATE TRANSACTIONS BASED ON TRAINING RECEIVED THROUGH THE SERVICE; OR (C) ANY ERRORS OR INACCURACIES IN THE AI-SIMULATED CONVERSATIONS OR GRADING.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your use of AI-generated content or scores in connection with actual real estate transactions; or (d) any claim by a third party related to your use of the Service.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may cancel your subscription at any time by contacting us. Upon termination, your right to use the Service ceases immediately. Sections 7, 10, 11, and 14 survive termination.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a revised "Last Updated" date and, where practicable, by email. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms or the Service shall be resolved through binding arbitration in Dallas County, Texas, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction. You agree to waive any right to a jury trial.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.
If you have questions about these Terms, contact us at:
ContractCoach AI
Email: vince@cannonteam.com
Website: contractcoachai.com